We encourage our customers to look at the Sizing Chart section of every item they are thinking about purchasing. This is where you will find the “Manufacturer's Recommended Size Chart”, and in some cases, an on-model sizing line-up. Specific sizing details are listed below the product image. To get the most accurate size, we recommend you find a similar product at home, and measure it in inches and match those measurements to the Manufacturer’s Recommended Size Chart. Unfortunately, every t-shirt maker in the world has some degree of manufacturing tolerance, which is to say, the distance in inches could have up to a 10% variation, plus or minus.
Our women’s category products are a Relaxed Misses Fit. They are cut with a more generous fit and wear like a basic t-shirt.
The shirts in our Junior Girls category are Junior Fit, meaning they run small and snug.
Absolutely. Your order is guaranteed 100% secure. All orders are encrypted with 128-bit SSL technology, and no credit card numbers are stored in the database. Our website is also scanned daily by Qualys Secure to ensure safe ordering.
No! Buy one custom item or one thousand (Wholesale); we're happy to serve you either way.
Our “no minimum” policy is something we are quite proud of because very few custom apparel websites match us in this offer. Almost all of them have a minimum quantity of at least six on most of their items. has several advantages over screen printers, including no set up fees, no limitations on number of print colors, and no minimums.
If you see a spelling mistake or have picked the wrong design, you have one hour after placing your order to contact us to cancel it. To cancel your order, you must contact Chicago Hoody Apparel Shop Customer Service by phone at (844) 463-5235 or email firstname.lastname@example.org between the hours of Monday through Friday from 8 a.m. - 6:00 p.m. (EST). Please note that once an order begins production, you can no longer make any changes and we cannot stop the shipment of your order.
Orders typically take 2 business days for customization, but may take up to 5 business days, depending on the items, time of year, etc. After items are customized, you will receive a shipping email confirmation with tracking info. Shipping time is in addition to customization time. We ship via UPS and Smart Post (a combined service offered by FedEx & USPS) and you can select the type and speed of service that fits your need. Delivery usually takes 2 – 8 business days (in addition to customization time) and varies based upon on the type of service you select and the delivery location in the Continental United States.
We guarantee our product quality and workmanship 100%. Any defects or errors on our part will be replaced at no charge, but we do not accept returns or exchanges for your selection of incorrect items, sizes, designs, spelling, etc. If you have any questions while placing an order, please contact us so we can make sure you get what you want.
Chicago Hoody Apparel Shop orders its blank products from a variety of distributors and manufacturers located in the USA and each product has a label indicating its origin. All customization and decorating is done by Chicago Hoody Apparel Shop in our facility located in Detroit, Michigan.
Chicago Hoody Apparel Shop uses four different customization methods, depending on the item, fiber content, etc. We start with the exact design(s) you approve when you place your order and customize your selected item(s) using screen printing, direct-to-garment printing, vinyl heat press and/or embroidery. We use the process (or mix of processes) which will produce the best quality product for each individual item and the overall order. Because some items or orders require a mix of processes, you may notice a different feel or color shade when comparing multiple customizations. In addition, some items have a vintage appearance and are intentionally distressed, faded, etc. If you have any questions before you order, please contact us.